1. Introduction
 

Welcome to Gambeti! These Terms and Conditions ("Terms") govern your use of our website, services, and products (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please refrain from using the Services.
 

Company Name: Gambeti (referred to as "we," "us," or "our")
Website: www.gambeti.com
Email: gambetiusa@gmail.com
Last Updated: 10/23/2024
 

2. Use of Our Website

By accessing or using our website, you agree to comply with all applicable laws, rules, and regulations. You must be at least 18 years of age or have parental consent to use the website. You are solely responsible for maintaining the confidentiality of your account information and password.
 

User Account
 

You may be required to create an account to use some features of our Services. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for safeguarding your account and notifying us of any unauthorized use.
 

3. Orders and Payments

Pricing
 

All prices listed on our website are subject to change without notice. We reserve the right to modify prices at any time but will honor any confirmed orders at the prices set at the time of purchase.

Payment Methods
 

We accept various forms of payment, including credit cards, PayPal, and other methods provided through our website. All payments are processed through secure, third-party platforms (e.g., Wix Payments, PayPal). We do not store any credit card information.
 

Order Confirmation

Upon placing an order, you will receive a confirmation email. If for any reason we are unable to fulfill your order, we will notify you and issue a refund for any payment received.
 

4. Shipping and Delivery

Shipping

We ship domestically in the United States. Shipping times may vary, and estimated delivery times will be provided at checkout. Gambeti is not responsible for delays due to customs or unforeseen issues with the carrier.
 

Customs, Duties, and Taxes

Please note that some of our products are shipped from suppliers outside of your country, including China. As such, international orders may be subject to customs duties, taxes, or delays. These additional costs are the responsibility of the customer, and we recommend checking with your local customs office for more information.
 

5. Returns and Refunds
 

At Gambeti, we strive to provide high-quality products, but we understand that issues can arise. Please note that we do not support returns or exchanges if you or your customer ordered the wrong size/color or provided incorrect shipping details. You are responsible for capturing accurate information when placing an order.
 

However, there are specific circumstances where we do accept refund requests. Our refund policy depends on the status of your order:
 

Refund Eligibility

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• Before Production: If your order has not yet entered production, we will issue a full refund immediately upon request.

• In Production or Completed: Once your order is marked as "In Production," "Production Completed," or "Qualified," we will deduct the cost of the products and refund the remaining balance.

• After Shipping: We do not accept refund requests after the order has been shipped unless the item
  you received is defective or incorrect.
   

Defective or Incorrect Items

If you receive a defective or wrong item, please contact our customer service team within 30 days of delivery (before your order status is marked as "Complete"). To initiate a claim, you will need to provide your order ID and clear pictures or videos of the issue. You can reach us at [Insert Official Email] for assistance.
 

Upon verification of the issue, we will apply the appropriate resolution, which may include a replacement or refund depending on the situation.
 

Order Cancellations:

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• Before Production: You may cancel your order at any time before it enters production by visiting the Order Details page on our website.

• During Production: Once production has started, you can request a refund by clicking "Contact Us" on the Order Details page or by reaching out through the "Messenger/WhatsApp" buttons available on our homepage.
   

Please note that refunds for defective items may take up to 14 business days to process, depending on the verification process.
 

6. Intellectual Property

All content on the Gambeti website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Gambeti or our licensors. You may not reproduce, distribute, modify, or otherwise use any of the content without our express written consent.
 

7. User Conduct

By using our Services, you agree not to:

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• Use the website for any unlawful purpose or in violation of applicable laws.

• Upload or transmit viruses or other harmful material.

• Violate the rights of any third party, including intellectual property rights or privacy
   

We reserve the right to terminate or suspend access to the Services if we believe you have violated any of these Terms.
 

8. Disclaimer of Warranties

Our website and Services are provided "as is" without any warranties, express or implied. We make no representations or warranties regarding the accuracy or completeness of the content or the reliability of any third-party links.
 

9. Accessibility Statement for Gambeti

Organization Name: Gambeti
Website: https://www.gambeti.com/
Website Name: Gambeti

Accessibility Standards Applied:
We follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is an internationally recognized standard for accessible content.
 

Conformance Status:
Our website is partially conformant with WCAG 2.1, Level AA. While most of our content meets these standards, there may still be some areas that require improvement, which we are actively addressing.
 

Additional Accessibility Considerations:

• We aim to continuously improve accessibility to ensure inclusivity for all users.
   

Feedback Options

We welcome your feedback on the accessibility of our website. If you encounter any issues or have suggestions, please contact us:​

• Email: gambetiusa@gmail.com

• Response Time: We aim to respond within 2 business days.
   

Efforts to Ensure Accessibility

Gambeti is committed to the following:

• Regular Assessments: Periodic reviews of our site for accessibility improvements.

• Alt Text: All images are provided with descriptive alt text.

• Keyboard Navigation: Our site is designed to work with keyboard-only navigation.

• Color Contrast: High-contrast text is implemented for better readability.

• Accessibility Testing: Regularly testing our site using tools such as WAVE and Lighthouse.
   

We aim to address all identified accessibility issues promptly.
 

Technical Information

• Compatibility: Our website is designed to be compatible with major web browsers, including Google Chrome, Firefox, Safari, and Edge.

• Assistive Technologies: Our site works with assistive technologies such as screen readers.
   

Approval and Complaints Process

Publication Date: 5 December 2024
 

If you are dissatisfied with the accessibility of our website or the response to your feedback, you can escalate your complaint by contacting [Your Contact Email].

Thank you for helping us improve the accessibility of Gambeti.
 

10. Limitation of Liability

To the fullest extent permitted by law, Gambeti and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Services.
 

11. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent revision. Your continued use of the Services constitutes acceptance of any changes.
 

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, United States. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in Cook County, Illinois, United States.
 

13. Contact Information

If you have any questions about these Terms, please contact us at our email: gambetiusa@gmail.com